PIN Reset | Xplor Feature Requests

PIN Reset

Lisa Sutton

Why are we not able to reset someone's PIN, but we can reset a password? If we ask parents / Hub Guests to contact Xplor support to reset a PIN they generally don't do this as it's too much effort. It would solve many issues if we had the ability to send a reset to them instead.

June 1, 2023

Ann-Marie McConville

Agree, would be so much easier if we could do Pin resets

admin@byronbaypreschool.org.au

It would solve so many issues for us also. And because the chat function is terrible (much worse than before), it would save time waiting for a representative to help. Please bring in this function

Lisa Sutton

admin@byronbaypreschool.org.au: the new chat function is horrid, and they only point out the obvious solutions....