Xplor Feature Requests

Parents with more than one child often describe the current booking process as stressful - especially for sessions that fill up quickly. Because each child must be booked individually, families can end up in the frustrating situation where one child secures a spot while the others miss out. This leads to cancellations, extra phone calls, and a sense that the system isn’t supporting multi‑child families. A unified booking flow that allows parents/guardians to select all their children at once would make a meaningful difference. It would: Give families instant clarity on whether all children can attend Prevent accidental single‑child bookings Reduce cancellations and support calls for services Create a smoother, fairer, and more modern booking experience This improvement would significantly enhance usability for a large portion of families who rely on Xplor every day.

When using the table function, could you please look into improving the copy and paste function? We have noticed that sometimes when we paste information into the table, the text becomes unreadable characters.

When using the table function, could you please consider allowing the whole column to be changed to a different colour? This would make the table clearer and easier to read.

When searching by educator, could you please consider adding a sorting function and the option to organise documents or reports into folders? This would help us manage and track information more efficiently.

Could you please consider adding a filter function for incident reports, so we can easily identify which reports are still unsigned by families? At the moment, we can still view the reports, however we are not able to filter and pull out only the unsigned reports.

Can we please send a reply to parents when we reject or confirm a notification? Have a feature to add a comment to sit alongside their return notifcation

There is no easy way to locate which parents you have sent a post to via Comms Centre. It shows you only 10 parents at a time so we have to flick through over 60 pages to find out whether a parent recieved our Comms post or not. There should be a search option when navigating which parent has been sent specific comms.

Incident reports are currently not compliant with the updated NSW regulations. While Xplor advises adding the name of the person making the notification within the notes, this does not allow for a signature and therefore does not meet compliance requirements. Please update the notification section of the reports to include both the name and signature of the person making the notification, so centres in NSW can continue to use online forms.

Be able to organise the Playgroup attendance app by class or age, and alphabetical order please. This would be so helpful to avoid lines for signing in and minimise the time sign in takes for large services

Include an A-Z list at sign in. Clicking on a letter will automatically move you up or down the list to children whose first or last names match that letter - prevents endless scrolling up and down to find kids, especially during a very busy sign-in at OSHC. (Qikkids had something similar - major timesaver!)