Xplor Feature Requests

The statement is difficult to read. When the CCS is paid, you can not tell which date it is being paid for and there is no pattern. It would be better to combine the session subsidy statement with the payments statement. The session subsidy statement is dated, in order and systemic. The way in which the statements are currently creates more work load due to endless questions regarding them. I probably spend 2 hours a day just trying to understand them for different people and unlock the problems and then communicate the issue to the family who have questioned me.

Can we please have ‘rest’ added to the choices for sleep. Some children don’t sleep but will still lie on their bed and rest. Thanks

We are a small, close-knit OSHC. Parents used to be emergency contacts with permissions to pick up their friend's children, but currently requiring an additional, alternative email/profile is a barrier.

Parents SHOULD be notified via HOME App popup alert / phone pop up push notification if their child is marked as absent by the service / care provider. This is to support childrens safety. Even if the family has notifications turned on for marking absent, it only goes into the HOME app under bookings but no pop up alert or notification of any kind.

Need a box on the enrolment page that can then be turned into a report for funding for Low income Health Care Card holders and English as a second language. Always need this for government funding and grants, at moment have to use my own spreadsheet

In the observation tab it would be great to get a rubbish bi feature or an achieve feature so when observations are deleted they then go to their and easily retrieved. We find in the past observations are accidentally get deleted and can not be retrieved, this is then time consuming to re write this. Thank you

It would be great if absence notifications sent through the Home app would automatically show on the Master Roll in playground. At the moment the absence won't show on Playground until the absence request has been approved in Office.

Xplor automatically recalculates scheduled payments each day to the lowest balance due which is great but there needs to be an option (either as an automatic process or a button to force it) to allow for the deduction of the total account balance. It is frustrating and time consuming when families pick up extra days, have late fees, excursions and other additional charges and you have to then manually adjust each individual account to ensure these fees are captured in the current week not the next week. A bulk recalculation or adjustment button would be amazing!

It would be useful to have fever monitoring as a health event in the app

It would be awesome to have a button in the Scheduled payments section to be able to send a direct message to the families, rather then having to come out of scheduled payments to go into Comms Centre. :)